(Please note this course had been rearranged and was originally scheduled for the 11 February 2020)
19 May 2020
10.00 am to 4.30pm
STEP, Artillery House, 11-19 Artillery Row, London, SW1P 1RT
(view on map)
The day will combine a mix of interactive sessions, video case studies, presentations and time for individual reflection.
We'll start at 10.00am and end at 4:30pm with refreshments and lunch provided.
This course is delivered by our Head of Services, Robert Pitts.
You will receive a folder with information to support your learning on this topic, along with copies of course slides, case studies and good practice guidelines
Which areas of managing volunteers will I explore?
- Good practice guidelines in the management of volunteers
- Problems of recruitment and retention of volunteers in professional bodies
- Roles and competences wanted from volunteers
- Understanding problems surrounding relationships between paid staff and volunteers
- Encouraging improved relations
- Forms of support for managers of volunteers
What will I learn?
- Gain an overview of how volunteers are used in professional bodies and how your professional body compares
- Consider the successes and tensions of how volunteers interact with paid staff at your organisation
- Learn about practices of volunteer management at other professional bodies
- Learn about the principles of good practice when managing volunteers, from organisations devoted to supporting volunteers
- Learn how to provide and maintain good practice in volunteer management at your organisation
"An informative session with a good opportunity to share ideas and experience with others. Some key points to take away."
Sophie Cox
Internal Coordinator
Chartered Institute of Building
"Very interesting and good to know that other membership bodies have similar issues."
Valerie Roberston
Charities and CSR Officer
Chartered Institute of Legal Executives